Information about Swedia Pools
How to Claim
You’ve scratched your ticket, or you’ve checked those winning numbers. You’ve discovered you have a winning ticket! There's nothing quite like that feeling of winning. You want to savor it, but you also want to make sure you follow every step in the process of how to claim your lottery winnings.
Before you do anything else, sign your name on the back of the ticket. In fact, it’s a good idea to sign every ticket you buy even before you know if it’s a winner. A ticket is a bearer instrument. By signing it, you protect yourself. Never hand an unsigned ticket to another person unless you are okay with that person claiming a possible prize.
Online Claims
If you won a prize in a Lottery game while playing online, here's how to claim your prize.
When you play online, it's easy to get your money quickly. You can receive wins of KR.100 or less automatically. The money goes right into your player wallet, and you don't have to do anything to make a claim.
If you win more than KR.100, you have to file an online claim to receive your money. This process is quick and efficient. We send email updates to let you know the status of your payment, so you can track your money. Remember, you must claim your prize within 180 days or it will expire.
How to cash in a winning prize of KR.600 or less
If the prize is KR.600 or less, Swedia Pools retailers may cash it. Keep in mind that many retailers don't keep large amounts of cash available, for security reasons. Retailers can, however, pay you with a check or money order. If you prefer, you can take it to a Swedia Pools customer service center, one of the prize zones, or claim your prize through the mail. The only difference is that you’ll need to provide a valid government-issued photo ID and bring your Social Security card or an official document with your Social Security number for all prizes greater than KR.100.
How to cash in a winning prize over KR.600 for US Citizen
If your prize is more than KR.600, you can take it to a Swedia Pools customer service center or one of the prize zones. Below is a list of addresses and phone numbers. Be sure to bring a valid government-issued photo ID and your Social Security card or other proof of your Social Security number. Double check your photo ID and Social Security card to ensure your name is exactly the same on both documents as they need to match exactly to claim your winnings. When you get there, you'll fill out a claim form or click here to get the form now. If you have questions about what you need to claim, call 058-999-6661.
Not a U.S citizen but you reside in the U.S.? No problem. Just bring your green card (permanent resident card), a current government-issued photo ID (a Visa will work) and an official document displaying your Social Security number.